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SOCIAL MEDIA TERMS AND CONDITIONS (“SOCIAL TERMS”)


Introduction

This social media policy presents and explains the rules governing social media use at Crushed Kone including those applying to the marketing department and employees in general and to also inform the public/Crushed Kone customers & potential customers or those who use Crushed Kone's social media platforms to communicate with Crushed Kone, about the company's social media use, rules & policies.

It follows that this policy describes how designated staff members must use the company’s social media accounts and how the public/Crushed Kone customers & potential customers or those who use Crushed Kone's social media platforms to communicate with Crushed Kone should adhere to the rules & policies of social media . It also explains the rules surrounding personal social media use during work hours and what employees may say about Crushed Kone and company-related issues on their personal accounts.

Why This Policy Exists

This social media policy exists to ensure employees, regardless of their positions within Crushed Kone use their social accounts in safe and effective fashions and to inform the public/Crushed Kone customers & potential customers or those who use Crushed Kone's social media platforms to communicate with Crushed Kone how they should adhere to the use, rules & policies of social media

Although social media can benefit the company — especially in terms of marketing, relationship building and prospect communication — poorly-judged or -timed activity can hurt the company’s reputation.

Application of these Social Terms

These Social Terms apply to all Communications across the Crushed Kone's social media platforms.
Your Communications access, use and/or consumption is subject to these Social Terms. If you do not agree to be bound by these Social Terms you should not access, use and/or consume the Communications or any other form of communication these Social Terms govern.

Interpretation

Below are a number of terms and phrases that are used in these Social Terms and they have specific meanings for the purposes of these Social Terms:
"Communications" means messages, notices, documents and/or other materials which are published to or disseminated through the Social Networks;
"Employees" means Crushed Kone’s Employees ("Employee" has a corresponding meaning);
“Crushed Kone” means Crushed Kone (Proprietary) Limited, a company with limited liability incorporated in accordance with the company laws of the Republic of South Africa (registration number 2013/020610/07) and the licensee for the Crushed Kone trademark, system and system property;
"Social Networks" means online social networks, social media generally and similar communication tools including, but not limited to, blogs, Facebook, Instagram and Twitter;
"Social Terms" means the terms and conditions set out in this document;
"this Website" means CRUSHEDKONE.COM located at CRUSHEDKONE.COM and/or http://www.crushedkone.com;

SOCIAL MEDIA TERMS &CONDITIONS FOR EMPLOYEES


Policy Scope

Crushed Kone's social media policy pertains to all staff members, as well as contract ors and volunteers, who log onto social media platforms during work hours or to complete work-related activities outside of standard times.
Therefore, it applies to social media activity that relies on company Internet, occurs on company premises, happens while travelling and happens while working from home.

For the purposes of this policy, social media may refer to:

Popular social networks such as Twitter and Facebook
Photo-sharing websi tes such as Pinterest and Instagram
Professional social networks such as LinkedIn
Discussion forums such as the ones found on 4chan and Reddit
Question and answer-based networks such as Quora and Yahoo Answers
Review systems such as Yelp and Google Reviews
Basic Advice and General Guidelines
Whether Crushed Kone employees are posting from company or personal accounts, we encourage them to follow basic best practice rules.
Adhere to these standards to avoid common social media mistakes:
Understand the social network. Different social media platforms have different purposes. For example, it’s common to see more personal status updates on Facebook than LinkedIn. Before posting, become familiar with the network by reading FAQs and quickly researching what is and is not acceptable.
Correct your own mistakes. When you make a factual error in a post, create an update to correct it.
Deleting or editing the original post should come at your own discretion, depending on the situation.
Beware potential security threats. Hackers can use social networks to distribute spam and malware. They can also launch phishing attempts. You should report suspicious activity, including questionable comments and friend requests.
Be careful when sharing information about yourself or others. Hackers can also use personal information to their advantage.
Don’t escalate issues. Responding to other social media users, especially concerning a contentious subject, can result in a heated argument. To avoid such arguments, it may be best to avoid commenting if you feel you may spark conflict.
Think before posting. This is the golden social media rule. Not only should you check grammar and spelling, but ensure there won’t be any negative effects of posting a status update. These include creating arguments and divulging sensitive information.

Use of Company Social Accounts

Crushed Kone's social media accounts must only be used and created by authorized individuals for the purpose of meeting defined company goals.
Goals and Purposes of Company Social Media Accounts
As the social media landscape quickly changes and evolves, we encourage employees to think about new ways to use company accounts.
However, account activity should not stray from the company’s goals of engaging consumers and promoting products. Doing so builds stronger relationships with customers and prospects while driving traffic to other digital properties.

Employees can typically meet these goals by:

Distributing original content pieces such as blog posts, infographics and product photos
Sharing third-party content pieces relevant to company target audiences
Promoting special offers, including contests and discount events
Announcing and previewing new products and initiatives
Interacting with consumers, including responding to customer and prospect questions
Monitoring the social web for brand mentions and responding accordingly

Approved Users

Only approved users may access Crushed Kone social media accounts to perform the aforementioned tasks.

The [marketing director OR social media lead] will grant authorization. He or she will do so when an employee’s role involves creating and executing social media strategies, or researching new and existing target audiences.

The company only approves certain employees to ensure its social media voice and approach stay consistent, aligning with marketing and customer service objectives.

Creating Social Media Accounts Under the Company’s Name

As Crushed Kone must explore the advantages and disadvantages of expanding its social media presence into new networks, the [marketing director OR social media lead] must approve the creation of company social media accounts.

If employees see the opportunity to create a social media account that supports company goals, they should pitch their ideas to the [marketing director OR social media lead].

Use of Personal Social Media Accounts at Work

As personal social media use can yield clear professional benefits, such as expanding industry knowledge and connections, Crushed Kone understands it is advantageous for employees to use personal accounts.

Below are acceptable uses for accessing personal social media accounts during work hours:

Competitor research
Monitoring company accounts
Connecting and interacting with users who may benefit professional development

Below are unacceptable uses for accessing personal social media accounts during work hours:

Browsing friend photos and accounts
Adding contacts to your networks for non-professional reasons
Participating in conversations not pertaining to work-related topics
Note that during breaks and lunches, employees may use their personal social media accounts freely.
However, activity should not conflict with the following section.

Inappropriate Uses

Regardless of whether the social media account is personal or under company name, employees should not:
Conduct illegal or criminal activities, as defined by [online communication bill/legislative document]
Distribute material that could be interpreted as libelous or defamatory
Share updates, images and messages that may tarnish the company’s public image
Discuss colleagues, customers and suppliers without their expressed consent
Harass others by sending them offensive content and messages
Communicate with company competitors in disrespectful fashions
Distribute spam and chain messages
Policy Enforcement
Employees who violate this social media policy could face disciplinary action. Depending on the nature and severity of the violation, this could include termination of employment.
Crushed Kone reserves the right to monitor how social networks are used and accessed through company Internet resources. These include, but are not limited to, computers and mobile devices such as tablets and smartphones that are provided for business use.
Moreover, the company maintains official records that contain certain data related to social media activity. These include, but are not limited to, messages sent and received through the company’s computer systems.
When appropriate, Crushed Kone may involve law enforcement officials and agencies. In doing so, the company may be compelled to share stored datacy purposes, such as contacting friends and family members who cannot be reached otherwise

SOCIAL MEDIA TERMS &CONDITIONS FOR THE PUBLUC/ CRUSHED KONE CUSTOMERS & POTETIAL CUSTOMERS OR THOSE WHO USE CRUSHED KONE'S PLATFORMS TO COMMUNICATE WITH CRUSHED KONE, TO ABIDE BY


Communications purpose

The Communications are intended to provide general information regarding Crushed Kone, its products, goods and services, and other information which may be of interest to you.

The information presented in or through the Communications including all research, opinions or other content is not intended to and does not constitute financial, accounting, tax, legal, investment, consulting or other professional advice or services. Crushed Kone does not act or purport to act in any way as a financial advisor or in a fiduciary capacity. Prior to making any decision or taking any action which might affect your personal finances or business you should take appropriate advice from a suitably qualified professional or financial adviser.

Communications may include technical, typographical or other inaccuracies and you are urged to contact Crushed Kone to confirm all information contained in the Communications before placing any reliance on it. Changes are periodically made to the information presented through the Communications and these changes may be incorporated in new Communications. Crushed Kone reserves the right to alter or amend any criteria or information set out in the Communications without notice. If the Communications contain statements or information which relate to projections, plans or objectives or future economic performance you should be aware that these projections are only predictions and that actual events or results may differ materially. Representations and opinions are provided for information purposes only.

Confidentiality

The Communications may contain information which is confidential, private or privileged in nature. If you are not the intended recipient of this information (or the intended recipient’s authorised representative) you must– notify Crushed Kone of this fact immediately by e–mail, fax or telephone and delete the Communication from your system, where appropriate;
refrain from storing, printing, copying, forwarding, extracting or disclosing any information contained in the Communication or any part thereof; and
refrain from reading, storing, using, selling or incorporating any information contained in the Communication into any database or mailing list for whatever reason, including for, but not limited to, purposes of spamming or marketing.

FAILURE TO DO SO MAY AMOUNT TO THE UNLAWFUL INTERCEPTION OF THE COMMUNICATION; BREACH OF PRIVILEGE AND/OR CONFIDENTIALITY; THE INFRINGEMENT OF CRUSHED KONE AND/OR THE INFRINGEMENT OF THE RIGHT TO PRIVACY, THUS POTENTIALLY EXPOSING YOU TO BOTH CRIMINAL AND CIVIL LIABILITY.

LIABILITY LIMITATION

NEITHER CRUSHED KONE OR SUBSIDIARIES, THE COMMUNICATION’S ORIGINATOR, OR ANY OTHER CRUSHED KONE REPRESENTATIVE SHALL BE LIABLE FOR ANY LOSS, DAMAGE OR EXPENSE OF WHATEVER NATURE (INCLUDING WITHOUT LIMITATION THAT CAUSED BY THE CORRUPTION OR LOSS OF DATA, DAMAGE TO SOFTWARE PROGRAMS AND INTERRUPTION OF BUSINESS OPERATIONS) RESULTING DIRECTLY OR INDIRECTLY FROM THE TRANSMISSION OF THE COMMUNICATION (INCLUDING WITHOUT LIMITATION ANY MALICIOUS SOFTWARE CODE OR VIRUSES TRANSMITTED TOGETHER WITH OR OBTAINED THROUGH THE COMMUNICATION, OR ANY CORRUPTION TO OR LOSS OF DATA CAUSED OR FACILITATED BY THE COMMUNICATION).

THE VIEWS AND OPINIONS EXPRESSED IN THE COMMUNICATION DO NOT NECESSARILY REFLECT CRUSHED KONE ’S VIEWS AND OPINIONS. IN PARTICULAR, NO EMPLOYEE OR CONTRACTOR IS PERMITTED TO SEND (AND YOU AGREE THAT CRUSHED KONE SHALL NOT BE LIABLE OR RESPONSIBLE FOR):
UNSOLICITED COMMERCIAL MESSAGES WHERE RECIPIENTS OF UNSOLICITED E-MAIL HAVE NOT SPECIFICALLY OPTED TO RECEIVE OR, HAVING DONE SO, HAVE INDICATED THEIR UNWILLINGNESS TO RECEIVE FURTHER UNSOLICITED EMAIL ("SPAM");
MESSAGES THAT INFRINGE ANY THIRD PARTY'S COPYRIGHT, TRADEMARKS OR OTHER RIGHTS AND INTERESTS ("INFRINGING CONTENT") AND
MESSAGES CONTAINING CONTENT THAT IS OFFENSIVE, DEROGATORY, RACIST, DEFAMATORY OR OTHERWISE UNLAWFUL ("OFFENSIVE CONTENT").
IF THE COMMUNICATION CONSTITUTES SPAM, CONTAINS INFRINGING CONTENT OR OFFENSIVE CONTENT, OR WAS OTHERWISE SENT FOR PURPOSES UNRELATED TO THE OFFICIAL BUSINESS OF CRUSHED KONE , CRUSHED KONE SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR EXPENSE OF WHATEVER NATURE, HOWSOEVER ARISING RESULTING YOUR RECEIPT, USE AND/OR CONSUMPTION OF THE E–MAIL.

Interception and monitoring

You consent to Crushed Kone monitoring, accessing, blocking, deleting, copying or otherwise intercept Communications originating from Crushed Kone and/or its Employees and Contractors as well as any Communications sent in reply to the originating Communication, where appropriate.

No contract

You agree that you may not rely on the Communication, either wholly or in part, as constituting a contract between you and Crushed Kone (or otherwise has any contractual significance whatsoever) unless Crushed Kone expressly states, in writing, that the Communication is intended for such purposes.

Modifications

Crushed Kone reserves its right to amend or complete or replace these Social Terms. You agree that you remain solely responsible for reviewing these Social Terms, as amended from time to time, and satisfying yourself that you remain in agreement with these Social Terms. Amendments to the Social Terms will be placed on this Website. If you do not agree about any amendment or replacement of the Social Terms you should not continue to access, use and/or consume the Communications or any other form of communication these Social Terms govern.

Crushed Kone’s contact details

In the event where you wish to contact Crushed Kone for any reason arising out of the Communications or these Social Terms, you may contact Crushed Kone and, where appropriate, refer a query, complaint and/or comment to Crushed Kone by using the following contact details:
Email Crushed Kone at info@crushedkone.com
Call the customer line on 074 063 0981, anytime between 08:00am and 5:00pm, from Monday to Friday.

Crushed Kone | The Style Culture

Crushed Kone is a beautiful depiction of the rebirth of a woman's elegance, beauty, power & confidence. The brand is build out of passion for elegant and noteworthy styles. Our product offering comprise of mainly dresses, skirts and jumpsuits that gives an individual edge to your personal style. Exclusive & effortlessly chic styles is at the heart of what we do, while the heart beat of the brand is the woman behind the dress.


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